Built for you

We want travelers to explore the world without worrying about staying connected. Whether that's navigating a new city, sharing the moment as it happens, or calling home to the people who matter, connectivity shouldn't get in the way of being fully there.

That's why we built JusteSIMs: eSIM plans that connect you in 140+ destinations, so the only thing on your mind is the trip.

Find Your Destination

Why we built this

We've spent our lives exploring different parts of the world, seeing new cultures, meeting new friends and visiting family. Travelling opened our eyes to how big and beautiful the world is and helped shape us into the people we are today.

Travel changes you, but the small stuff can wreck a trip. An unexpected roaming bill. No signal when you need to call home. A SIM shop you can't find in a language you don't speak. So we built JusteSIMs to get that part out of the way, so you can be fully present in the place you're in.

What sets us apart

  • Global Voice Pass

    For $1 a day, get unlimited calls to 50+ countries and an Australian number you can divert your mobile to. Stay reachable, wherever you land.

  • Leftover data becomes credit

    Didn't use everything on your plan? We convert unused data into credit for your next trip instead of letting it disappear.

  • No roaming charges

    This eSIM is prepaid, so there's no surprise roaming bill waiting for you when you get home.

  • Local network routing

    Our eSIMs route through local networks at your destination, for faster speeds and real access to local content and services.

What travelers say

  • Wow, this was so seamless. First time using an eSIM abroad and way cheaper than an international phone plan. The 5G in Thailand was so fast, I streamed Netflix and had FaceTime calls in real time.

    Jonathan J.Fast, reliable 5G in Thailand

  • This was the first time I'd used an eSIM. After a few simple changes to my phone's settings, I had it up and running. It was perfect for my short trip, especially for maps and translation apps. I'll always use an eSIM from now on.

    Douglas H.Easy setup for first-time eSIM users

  • The travel sim worked great with fantastic coverage in China, as did the calling service. Will definitely use this again.

    Rajesh P.Fantastic esim coverage in China

  • I bought a data esim for a week's holiday in Malaysia. The data plan worked as soon as I landed. I used it mainly for WhatsApp messages and calls. All worked very well with good speed. I recommend this product and will use this company again.

    Siau TehEsim to Malaysia worked seamlessly

  • We've come to enjoy the reliability and value of JusteSIMs. We navigated through Vietnam, Thailand, Malaysia, and Singapore with fast connections and great download speeds. Thanks to the team for being there when we needed help, with super-fast resolution.

    DWFast connections across 4 countries

100% money back guarantee

We want you to travel without worry, and that starts before you even board the plane.

Trip cancelled or delayed?

If you haven't activated your eSIM yet, we'll refund you in full. Just reach out!

Device not supported?

If your device isn't eSIM compatible, we'll give you a full refund.

Not connecting on arrival?

Contact us within 48 hours and we'll investigate. You may be eligible for a full or partial refund, or a replacement plan.

Pick Your Destination

Our guarantee, in full

We want you to travel without worry, and that starts before you even board the plane.

Trip cancelled or delayed

If your plans change before you've activated your eSIM, contact us and we'll refund you in full. No hoops, no restocking fee. Our eSIMs are valid for 180 days from purchase, so if you're just delayed, you may not even need a refund.

Device not compatible

If your phone turns out not to support eSIMs, we'll give you a full refund, even after purchase. Just reach out before activating. You can check if your device is compatible here: .

eSIM activated but not connecting

If your eSIM isn't working, contact us within 48 hours of activation, or within 24 hours if you're on a 1 or 3 day plan. We'll investigate and, depending on the situation, you may be eligible for a full or partial refund or a replacement plan.

Coverage in very remote or rural areas may be limited regardless of provider. We'll always be upfront about this, but it falls outside our refund eligibility.

Activated plans

Once your eSIM has been activated and is working, we're unable to offer a refund. If you've used all your data and need more, contact us and we'll top up your plan without you needing to buy a new eSIM. If you're having trouble connecting after activation, contact us and we'll do our best to help.

To request a refund, contact us at support@justesims.com with your order number.

If we're unable to resolve your complaint, you can contact the Telecommunications Industry Ombudsman (TIO) at tio.com.au, a free, independent dispute resolution service.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.